CC Pace has a 25-year record of helping clients streamline, standardize and improve their processes to retain their competitive edge. As a result of a CC Pace’s process assessment and re-design offerings, our clients have increased productivity, focused their technology investments for maximum ROI and improved bottom line performance. We partner with our clients, creatively applying our knowledge and expertise, to facilitate a process design that meets their strategic, cultural and organizational needs. Methodologies used by our consultants include lean process improvements and Six Sigma CQI.Our results include:
Improving the throughput of our client’s current processes
Producing more with fewer resources and less stress
Eliminating or minimizing manual steps needed to get the job done
Leveraging existing technology to support more of the business process with limited or no additional investment
Providing the organization with a clear understanding of how departments interact, what information is exchanged and how/why the information is needed, allowing for improved ongoing management and tracking
What we did. A national company turned to CC Pace to optimize different processes in place at its 5 operations centers. We documented the differences between the existing processes, and helped identify 38 best practices improvements. Our process design work and implementation support led to the adoption of common practices across all centers.