Will the real slim shady please stand up…

Will the real slim shady please stand up…

As the pandemic began, recruiters, along with the rest of the world, had to modify our way of doing business (and life in general).  Suddenly, working from home wasn’t just a convenience – it was a necessity. As the Director of Talent Acquisition at CC Pace, remote work wasn’t a seismic shift for my team as I’ve long believed that recruiting can be done effectively from home. We could continue to source, screen, and pipeline candidates from our home office and still manage to meet candidates face-to-face throughout the interview process… just with one small change (enter the video chat).  However, that small change had a bigger impact than I ever anticipated.  

With remote work becoming the norm, professional ‘norms’ started to evolve – and not all for the better. New challenges emerged that were unprecedented. As if recruiters didn’t already have a tough time finding top-notch candidates that fit in with team and company dynamics, a slew of new challenges were introduced. Among them is the fake candidate. 

Fake candidates come in many forms. If you’ve been involved with recruiting or hiring for technical positions, you’re probably chuckling to yourself (or cringing if I’m bringing up suppressed trauma) because you know what I’m talking about. If you’re one of the lucky ones who hasn’t been personally victimized by fake candidates, allow me to elaborate. 

Breaking Down the Fake Candidate Personas 

First, we’ll start with the ‘classic counterfeit’, which is a candidate who has a fake resume. These are real people who concoct a fake work history tailored to fit the needs of the position they are seeking. These resumes generally include fictional skills and fictional employers. In my experience, counterfeit candidates are doing this to get higher-paying jobs and are prevalent within the corp-to-corp contract/freelance world.   

Then there is the ‘bait and switch’ applicant (this is a particularly infuriating one). This approach happens when unethical companies bring candidates to the US, sponsor their visas, and tremendously inflate their resumes, marketing the candidate as a highly skilled technical consultant. Again, the company is trying to recoup its investment quickly. This scenario might sound familiar to the ‘counterfeit candidate,’ and so far, it is. Cue the ‘bait and switch’. This happens when a technical interview is scheduled, and a very senior, highly skilled technical person takes the interview and lands the job, only to have a lesser qualified or even unqualified individual show up for the job.  Seriously, who would ever think that this is acceptable?! But sadly, it happens.   

My final example (save the best for last, right?) is a new emergent class of faker: ‘the moonlighter.’ You’ve heard of this! Just as the nickname suggests, this is the candidate who has the skills and experience to land a great job. However, instead of landing a great remote job (with a great salary), they decide to accept two full-time jobs (or maybe more!) and work them simultaneously, doing just enough to get by. Not only is that unethical (and a sure way to get fired fast), but it’s also giving the rest of the remote workers a bad name. 

While we’ve tried to make light of these new challenges, in all seriousness, they have really complicated the job market. It impacts recruiters and employers in the worst of ways.  Experienced recruiters have become very savvy at identifying these folks early in the process, although you can never be 100% sure 100% of the time.  However, you can look at individual red flags and make a reasonable judgment. Here are a few of the red flags that can help you identify the real candidates from the pretenders. Note -some ‘legit candidates may show one or two of the signs below, but if more than a few of these concerns arise, further investigation may be warranted. 

When verifying a candidate on their LinkedIn profile, be wary/concerned if: 

  • They don’t list their full name 
  • No details or limited information is provided (especially education) 
  • They don’t have a photo (or use a stock photo, cartoon image, etc.)   
  • A very low number of LinkedIn connections  
  • They show no upward progression in their job history; only senior-level positions are visible 
  • Work history only shows large worldwide companies (which makes it difficult to verify on social media) 

When conducting a video interview, be aware of: 

  • Video: Not turning on the camera and/or, when asked to use video, giving an excuse as to why they cannot do this. 
  • Long Pauses: When answering questions, the candidate appears to be reading a script or ‘Googling’ to look for answers. 
  • Mute: If you notice audio going on and off, along with a delay in answering questions, your spidey senses are probably going off (and for good reason!). 
  • Other Red Flags: 
    • Sharing strange phone numbers that don’t line up with past or current physical locations. 
    • Giving generic descriptions of their role and projects they have worked on.  
    • Lacking knowledge of the companies they have worked for in the past.  
    • Requiring 100% remote, even if the position is located in the area they claim to reside.  

Hopefully, these tips help to protect your organization from hiring a fake candidate (or you feel like you have a support group if this is something you’ve experienced yourself). While you can’t be 100% sure every suspicious resume is a fake, our goal is to find the right, real candidates for our clients – every time. At CC Pace, we’ve instituted a lot of standard procedures to help us identify and eliminate the fake candidates from the get-go so that you never have to experience a counterfeit candidate, a bait-and-switch, or a moonlighter at your organization! Give us a call if this is something you need help with! 
 

What makes a good recruiter? Well, it depends on who you ask. I’ve been in the industry for over two decades and generally see my fellow recruiting directors answer that question one of two ways. The first answer: a high-volume recruiter – someone who can source numerous candidates quickly and move on to the next requirement. This recruiter excels at meeting goals, is generally very organized, and is a transaction-oriented individual. The second response (and the answer I firmly subscribe to) is a high-value recruiter – someone who is more focused on building strong relationships with both candidates and hiring managers than they are on transactions and numbers.  

As a candidate, you don’t want your career treated like just another number, so finding a high-value recruiter is important. You want someone who can help you identify if a position is a fit for now versus the right fit based on your values and long-term career goals. If you’re wondering how to tell a high-volume recruiter from a high-value recruiter, I’ve put together some of the top attributes to look for to ensure you aren’t selling yourself short next time you’re on the job hunt. 

High-Value Recruiters Get to Know YOU vs Your Resume 

High-value recruiters take the time to get to know you beyond your resume. They are great listeners and pick up on the subtle details that indicate if a position is going to be a good fit for your personality, career goals, and values. The relationship-oriented recruiter is focused on your long-term aspirations and considers how those align with an opportunity versus simply submitting you for positions for which you may be qualified. For example, if you have a relatively low-risk tolerance, make sure you have a recruiter who can walk you through all the considerations that moving from a full-time employee to a contractor imposes. This sort of move is more than just a salary and benefits conversation – it requires a level of consulting that a recruiter focused on value and your long-term goals are going to be willing to have, even if it means a missed hire for them in the short term in order to ensure the best fit. A great recruiter puts the candidate before the position at all costs as they are more interested in finding the right fit for both sides. 

High-Value Recruiters Have a History of Success  

As a candidate, you want to work with a recruiter who has been there, done that. It’s not just about the years of experience, but it really does make a difference when you work with a recruiter who has a relationship with the client and has a history of successful hires.  Don’t be afraid to ask the recruiter to reference their past success at the company you’re interested in! This will help you understand the insights your recruiter may have that you couldn’t possibly get from a job posting or even a Glassdoor review.  

This is one area in which a relationship-oriented recruiter will add value to your job search in more ways than you may imagine. For example, what does the recruiter know about the company culture that you don’t know? They have relationships with candidates who work there, so they have a clear sense of what it’s like to work for the client and can accurately describe the company culture, projects, and expectations. They know and understand client nuances (e.g., manager personalities, team dynamics, corporate culture) and have awareness of what you need to do in order to succeed in the interview.  

A high-value recruiter will not only take the time to prepare you for the interview process but will also prepare you for success once you land the job. Great recruiters are the face of the company and it’s their job to ensure that candidates walk away from the experience feeling positive about an opportunity, even if it ends up not being the right fit. 

High-Value Recruiters are an Open Book  

A high-value recruiter should talk to you like a good friend and tell you what you need to hear over what you want to hear. As a job seeker, you want someone who will give you candid, honest, and constructive feedback and advice before you get to the interview. You don’t want a ‘yes man’ who only tells you what you want to hear – you want someone who can help you grow and put you in the best position possible to make a great impression on the hiring manager. A stellar recruiter will be honest with you, even if it’s uncomfortable (but will always do so in a professional and helpful way). The job may be out of your league or the money you desire may not be realistic. You may not like to hear these things, but it’s better to find them out before you get too far down the process! 

High-Value Recruiters are Relationship-Oriented 

Finally, one of the most important characteristics of a high-value recruiter is that they are driven by people, not numbers. You’ll know when you find them as they are laser-focused on your needs and finding out more about what drives you. They want to understand your goals, your expectations, and what job characteristics you prioritize over others. The value-driven recruiter keeps an open mind for the best long-term fit, not just the opportunity on the table. 

These recruiters tend to be likable and build strong relationships with both candidates and hiring managers. There’s a level of trust on both sides, knowing that the recruiter is in it for the long haul and will go to great lengths to find the best fit for everyone because they value the relationship over a goal and would put that at stake just to get a hire. Their reputation, relationships, and referrals are more important than the instant gratification of a single transaction. 

A high-value recruiter can make all the difference in your job search. When you find a recruiter who values the person over the transaction, they act like a consultant to your hiring process – advising you, redirecting you, and making sure you’re landing in the right place where you’ll be happy, have alignment with your career goals and are getting the best compensation possible.  

One final piece of advice: when you find high-value recruiters, make sure you stay in touch with them, even after you have found the job because those connections can be invaluable to your career. If you have any questions about the recruiting process, feel free to connect with one of our recruiters today to see how we can help you find your next position! 

 

Can you believe it is already 2018? Think about all the technological advances there have been in the last 10 years… no actually make that 5 years ­- it is truly unbelievable! All of this new technology has created a culture of “now”. Interested in watching something on TV – just stream it, “now”. Do you want to ask someone a quick question, no matter where they are – just shoot them a text, “now”.  Do you want to order something and have it delivered today – just get online and order it, “now”.

Move that thinking to the human resources or recruiting department of an organization where they think, if only we could start to screen for this position “now”. If only we can confirm this candidate is as good in person, as they are on paper “now”. This is where the advantage of video interviewing comes into play.

This article, 15 Advantages of Video Interviews You Didn’t Know About, discusses how companies, both big and small, are using this technology to screen candidates, streamline the hiring process and save these organizations time and money.  A video interview is a great way to connect with a potential employer, so be prepared as you begin your next job search and make sure you are camera ready!

We have all heard the saying, “it’s all about who you know”.  Job seekers today find that to be truer than ever, with U.S. News and World Report stating that two-thirds of the candidates employees refer get hired.

What gives these candidates the advantage? It’s a pretty simple fact that word-of-mouth marketing for job opportunities has been going on, well…forever.  That is why many employers offer referral programs within their companies.

Employees bring in high quality candidates and help to simplify the entire recruiting process. The referring employee does their due diligence and pre-screens the candidate against the set requirements laid out for a specific position. That makes things move along faster for both the recruiter and hiring manager.  Another piece in the process that is considered, is the fact that referrals have a longer retention rate within an organization, and it actually makes for a better work environment as these new employees come in seeing a familiar face to help ease their transition period. These referrals save the company time and money.

At CC Pace we have a strong referral program and encourage not only our employees but even those who don’t work for us to take advantage of it – so check out our latest opportunities as often as you’d like and refer away!