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    Posts by Debbie Shatz

    Featured image for Seeing the Blind Spots: Third-Party Risk in Credit Unions
    Featured Post
    Sep 9, 2025
    7 min

    Seeing the Blind Spots: Third-Party Risk in Credit Unions

    Lately, I’ve been spending a lot of time talking with credit unions about risk. While the risk landscape is broad and complex, one...

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    Business Solutions
    October 9, 2018
    2 min

    Looking Beyond Digitization

    As digitization of the mortgage process (finally) gains steam, lenders need to start... Continue Reading
    Business Solutions
    July 9, 2018
    3 min

    The Customer Perspective… From Beginning to End

    We only have to take a look around to know that while great strides have been made... Continue Reading
    Business Solutions
    August 14, 2015
    3 min

    Challenges of End User Testing

    The Missing Piece: Standardized Test Data Continue Reading
    Business Solutions
    April 14, 2015
    6 min

    System Selection: The Vendor Demo

    An important part of any system selection process is when the vendor is asked to... Continue Reading